AMGI Management Group Inc., Management Consultants

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Managing Organizational Change

Contents:
  1. The Three Phases of the Organizational Change Management approach
  2. Available Support, Education and Training
  3. The Starting Point

1. Why You Need More Accurate Data
Define the Existing Culture
Define the objectives of the initiative
Build the Transformation Team Charter
Design a Measurement Framework and design measurement tools
Summarize and interpret results to establish initial benchmarks
Communicate results and hold discussions
Design Culture and Strategy
Establish cultural strengths and weaknesses (relative to the change effort)
Develop vision of future culture
Identify and prioritize gaps in the existing culture
Develop alternative strategies on a consultative basis
Finalize strategies and organize resources
Execute Strategies and Monitor Transformation
Workshop Parties develop mandates and tactical plans
Commence training and education (where necessary) to support strategies
Coach Working Parties through implementation work
Consult with organization on progress
Take subsequent measurements of culture transformation


2. Available Support, Education and Training

To support our clients in their Organizational Change Management work we offer various planning, coaching, facilitation, education and training services. The following is a list of some of the most frequently used services.

Planning, Coaching and Facilitation Services

  • Facilitation of initial strategy development
  • Steering Group Coaching
  • Coordinator or internal Project Manager coaching
  • Working Party and Design Team coaching and facilitation
  • Survey design and Project Management of surveys
  • Objective third party and technical analysis services
  • Values and Code of Conduct development and measurement facilitation
  • Reward and Recognition Systems design and implementation facilitation
  • Communication Systems design facilitation
  • Decision making modes measurement design
  • Rules of Governance development facilitation
  • Organizational Change Management planing and strategy facilitation
  • New Work Systems Design and Implementation Services
  • Directional/Future State Vision and Strategic Planning assistance
  • Executive Leadership Development coaching
Education and Training Services
  • Steering Committee Planning and Implementation Training (1 to 2 days)
  • Leadership Behavior Workshop (2 to 3 days -- in separate sessions)
  • Managing Resistance During a Change Process (2 to 5 days)
  • Advanced Facilitation Skills Workshop (2 to 3 days - in separate sessions)
  • Manager/Supervisor Coaching Skills Development Workshop (2 days)
  • Reward and Compensation Systems Development Training (2 days)
  • Communication Skills Workshop (2 days)
  • Designing Cultural Measurement Tools (1 day)
  • The New Work Systems "Discovery Workshop" (2 to 3 days)

3. The Starting Point

Your organization may be in an advanced state of Quality Management or at the initial stage of setting strategy. Regardless of this state of development, the response to organizational change is going to be the same -- apprehension and resistance. Only the degree of resistance will vary. Therefore the place to start is to get sanction for change from the top down and then build commitment from the botton up.

Sanctioning change will only result from senior management being able to gain an understanding of the significantly improved results that are achieved as a result of aligning the culture with other improvement efforts. Our approach often starts with measurement of the existing culture, leading to formal design of cultural transformation.

Contacting an AMGI professional will help you to think through how this can be sponsored in the most effective way within your own organization. Whether early or late, this often neglected area of strategy is the only way to successfully address the organizational barriers to building a high performance work environment. Contact AMGI by email.


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For more information, please email AMGI Management Group Inc.

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